Privacy Policy

Mobile Communication Policy

We are committed to protecting your privacy and your personal information. By providing your mobile phone number through any of our forms, ads, or landing pages, you consent to receive SMS messages related to our services, including updates, promotions, and support.

Important:

• Your mobile opt-in data will NOT be shared with third parties for marketing purposes.
• Message and data rates may apply.
• Message frequency varies based on your interactions with us.

Opt-Out Instructions:

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further SMS will be sent.

Support:

Text HELP to any message for assistance, or contact us directly at declan@southdrawsystems.com.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have defined meanings. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Company refers to Southdraw Systems, a marketing and automation agency based in Louisiana.
• Service refers to our website, advertisements, landing pages, and any other platform through which we interact with you.
• Personal Data means any information relating to an identified or identifiable individual.
• Device means any device capable of accessing our Service, including computers, smartphones, and tablets.
• CRM / Automation Platform refers to the third-party software we use to manage contacts, communications, and automations (including GoHighLevel).
• Payment Processor refers to Stripe, our third-party payment provider used to process subscription and service fees.

Information We Collect

Information You Provide Directly

When you interact with our ads, website forms, or opt-in pages, we may collect:

• First and last name
• Email address
• Phone number (including mobile)
• Business name and type
• Location details such as city, state, or zip code
• Service preferences, requirements, or comments

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on our site
• Referring URLs and traffic source data

This data is collected through standard web analytics tools (such as cookies or tracking pixels) and is used to improve our marketing and website experience.

Payment Information

We use Stripe to process subscription payments. Southdraw Systems does not store, handle, or have access to your full credit card or banking information. All payment data is handled directly by Stripe in accordance with their security standards. You can review Stripe's privacy practices at stripe.com/privacy.

How We Use Your Information

We use your personal data for the following purposes:

• To contact you via email, phone, or SMS regarding our services, proposals, or support.
• To onboard and manage your account within our CRM platform (GoHighLevel).
• To send automated follow-up and review request messages on behalf of our service.
• To process payments and manage your subscription via Stripe.
• To analyze marketing performance and improve our advertising.
• To respond to inquiries and customer support requests.
• To comply with applicable laws and protect our legal interests.

Third-Party Service Providers

To operate our business, we share certain data with trusted third-party platforms. These providers are contractually obligated to protect your data and may only use it as directed by us:

• GoHighLevel (CRM and automation platform) — used to manage contacts, workflows, SMS/email automation, and websites.
• Stripe — used for payment processing and subscription management.
• Zapier — used to connect and automate data between platforms.
• Google (Google Business Profile, Google Analytics) — used for local SEO, review management, and website analytics.

We do not sell your personal data to third parties. We do not share your mobile opt-in information with any third party for marketing purposes.

Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. If you wish to have your data removed from our systems, contact us at declan@southdrawsystems.com and we will process your request in a reasonable timeframe.

Security of Your Personal Data

We take the security of your data seriously and implement commercially reasonable technical and organizational measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide your information at your own risk.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal data, subject to legal requirements.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at declan@southdrawsystems.com.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of our services after any updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can reach us at: